Our Security and Reception Supervisors (SRS) bridge the gap between approachable reception staff and skilled security supervisors, providing professional front of house solutions.
CTR can either train current front of house staff to SRS standards covering a range of specialist topics to further enhance your reception staff, alternatively CTR can provide dedicated Security and Reception Supervisors providing a completely outsourced solution.
Security and Reception Supervisors Training
The level of training associated with SRS includes (but not limited to):
– Security awareness
– Basic medical skills
– Reporting principles
– Interpersonal skills
The main emphasis behind the role of a ‘Security and Reception Supervisor’ is that of increasing security and safety awareness directly at the heart of an organisation. The reception area of many locations is the first point of contact for any person, this includes authorised persons such as staff and visitors but it also includes those persons or groups that may cause a concern to an organisation.
Having a higher level of awareness and knowledge of potential risks allows front of house staff to react accordingly and in a more pro-active manner. This is combined with exceptional customer care which allows for a unique and beneficial level of service, the term Security and Reception Supervisors has been coined by CTR Secure Services and we continue to provide innovation and commitment to quality.
This level of service can be used in various environments including front of house at corporate office locations, within retail environments where a service desk is located and in commercial premises where multiple orgaisations can be found.