Duty of Care

Introduction to Duty of Care

Within your business ask yourself are you doing enough to prevent and manage violence or anti-social behaviour in your workplace and do you provide adequate protection to lone workers? If the answer is no then you need to read the leaflet provided by the HSE or contact us to discuss how we may put the care you need into the duty you have to your employees.

“CTR puts the Care back into your Duty to lone workers".

Why should you be so concerned ?

As an employer, the Impact on your staff can lead to Physical injury, Work-related stress  which can have long-term effects on health, Fear and anxiety, Job dissatisfaction and poor performance. As well as your staff this then has an Impact on your business by Lost staff time from injuries and stress, Higher staff turnover, leading to increased recruitment and training costs, Damage to the reputation of your business and Potential compensation claims by staff.

What should you be doing ?

You have a legal duty to protect the health, safety and welfare of your employees, under the Health and Safety at Work Act 1974. This duty includes all forms of work-related violence, which HSE defines as:

‘Any incident in which a person is abused, threatened or assaulted in circumstances relating to their work’.

This means: Physical violence – including kicking, spitting, hitting or pushing, as well as more extreme violence with weapons; Verbal abuse – including shouting, swearing or insults, racial or sexual abuse; and Threats and intimidation. Tackling the risk of violence is the same as dealing with any other possible cause of harm in the workplace, such as slips and trips and lifting heavy loads. The methods in which CTR Services can benefit your organisation or company are as follows:

Training

Training is vital to give staff the skills to deal with threats and the risk of violence. It will also help to improve the confidence of staff, and reduce fear and anxiety. Points to remember about training, 1. Training should be about preventing violence as well as dealing with it. 2. Training can cover a range of issues, from legal requirements to prevention measures. Think carefully about what you need, including your particular risks, and speak to your staff about what they need to know through a training needs analysis. You should identify the training needs of individual staff. 3. Training should only be one of a number of prevention measures used. and 4. Ensure you carry out regular refresher training. make health and safety a priority and a central part of your company culture.

SOS Panic Alarm Systems

A lack of security devices, such as alarms and locks, can increase the risk of crime and work-related violence. However, even when they are used, other control measures will help to reduce the risk further CTR Services has designed a unique system that provides the following: A Good quality panic alarm systems. A Mobile system that provides geo-location and a System that has a false alarm verification mechanism.