CSR

Operating in a responsible and sustainable manner is important to our company.

Although we run our business activities in line with the expectations of diverse global stakeholders, we also see corporate responsibility as a discipline that helps us to manage risks and maximise on the opportunities presented to us in a changing world. We take our corporate responsibility seriously within our company as an employer, provider, investor and a consumer. We are committed to understanding, monitoring and managing our social, environmental and economic impact to enable us to contribute to society’s wider goal of sustainable development. We aim to demonstrate these responsibilities through our actions and within our corporate policies.

We focus our CSR activities in the following key impact areas:

Workplace
Our ability to deliver world-class products is dependent on a talented, engaged workforce in all of the countries in which we operate. To this end, we are focused on making CTR Secure Services a place where people feel supported, can develop their skills, and have a clear understanding of our business objectives. We are committed to ensuring that our entire business is conducted according to rigorous professional, ethical and legal standards.

Additionally we:

• Operate an equal opportunities policy for all present and potential future employees

• Offer our employees clear and fair terms of employment and provide resources to enable their continual development

• Maintain a clear and fair employee remuneration policy and maintain forums for employee consultation and business involvement.

Health & Safety
We shall provide, and strive to maintain, a clean, healthy and safe working environment providing a workplace where our employees feel safe is not only a legal obligation, but a fundamental factor in building their engagement with the company. Through management intervention, awareness campaigns and a culture that encourages employees to raise concerns about the workplace safety, we aim to reduce the frequency of accidents. Our Health & Safety department challenges and develops cooperation between all managers and employees to ensure health and safety management is embedded into management and business processes. This is supported by our Health & Safety Policy.

Marketplace

We are in business to deliver value to our customers. All that we do is geared to providing world class services and products and the best possible customer experience. We have a passion for excellence and we take pride in our ability to solve our customers’ problems, focusing on delivering innovative solutions in a timely manner. We aim for true customer satisfaction by understanding our clients’ needs and building partnerships.

Environment

We recognise the importance of understanding the impact of our activities on the environment and we are developing an environmental program to demonstrate and benchmark our commitment. The environmental program addresses pollution control of chemicals, energy and water efficiency and waste reduction, all of which are subject to continuous review. The Programme also seeks to reduce the impact of our global carbon footprint and we will achieve this by monitoring carbon emissions and reporting them on an annual basis.

Community

We are committed to making a sustainable positive impact on the communities in which we operate. We aim to make a distinctive contribution to inequality and social development through the establishment of effective partnerships and programs that make best use of the energies and skills of our employees. We support our employees in fundraising for charities and voluntary work, recognising both the benefit to the community and to the employees themselves. We also regularly choose relevant charities and sponsorships from within the communities we are involved with.

CTR High-Risk Security & Investigations Services Limited currently holds SIA Approved Contractor Scheme (ACS) status for the provision of Close Protection.
ISO 9001 - Our commitment to quality is backed by our ISO accreditation and our internal quality management systems. ISO 9001 is the internationally recognised standard for the quality management of businesses.
The International Code of Conduct for Private Security Service Providers (ICoC) is a Swiss government convened, multi-stakeholder initiative that aims to both clarify international standards for the private security industry operating in complex environments, as well as to improve oversight and accountability of these companies.
BSIA - Members of the British Security Industry Association and in particular a forming member of the BSIA Close Protection hub which was founded to cater for the London olympics 2012. The British Security Industry Association is the trade association for the private security industry in the UK. Its members provide over 70% of UK security products and services and adhere to strict quality standards.
CTR Secure Services are a partner company to the FCO Know Before You Go campaign. The purpose of this partnership is to bring together the Foreign and Commonwealth Office (FCO) with key travel industry partners to help British nationals stay safe overseas.